Community Crisis Network
The Power of Partnership: Community Crisis Network
Partnership plays a crucial role in SCAP’s ability to help families and individuals experiencing poverty improve their lives. Finding opportunities to bring organizations together to work cooperatively in an effort to achieve common goals for the good of the community is vital to SCAP’s mission. This perspective is well demonstrated by SCAP’s tagline, which boasts, “Creating Opportunity in Partnership”. However, this phrase represents much more than just a tagline for SCAP; rather, it fully exemplifies the agency’s desire to prioritize the needs of the community by endorsing a collaborative and inclusive approach in seeking creative, sustainable solutions to assist people in crisis.
One of the most successful model partnerships in Schenectady is the Community Crisis Network (CCN). Recognizing that greater community engagement is an essential means to providing the most comprehensive help to customers, SCAP, Schenectady Inner City Ministry, Catholic Charities of Schenectady County, the Jewish community and area congregations established CCN in 1998. CCN has grown over the years and now also comprises City Mission of Schenectady, and the YWCA of NENY as active partners. Area congregations continue to play a crucial role in CCN by providing resources for an emergency fund that is used for direct assistance to people in need.
The CCN was formed for the purpose of providing direct crisis intervention services to people who are unable to meet their basic needs, with a focus on treating people with dignity, conducting a comprehensive assessment and reducing duplication of effort by area congregations and agencies serving people in need. In addition to crisis intervention and counseling services, other CCN services include homeless prevention and eviction court advocacy; access to emergency housing, food, clothing, household furnishings and other resources, assistance with applications for food stamps, Medicaid, public assistance and heating assistance.
SCAP’s commitment to innovation enhances the quality of programs and services offered, while enabling the CCN to remain a dynamic force for good that continues to expand its reach throughout Schenectady. Demonstrating strong proficiency in the area of navigation, SCAP’s community resource navigators advocate for people experiencing crisis by assisting them to obtain the basic resources they desperately need. In addition to connecting people to community resources, navigators also provide case management to help further ameliorate crisis situations. SCAP currently operates 5 CCN sites throughout Schenectady and is in the process of adding two additional sites. Having a sustained presence in the community is a major component of CCN’s success as it allows people to receive services where they are.
During the 12-month period ending September 30, 2016, over 1,934 households were helped by CCN. Of these, 530 received assistance with utility bills and emergency fuel; 408 received transportation to work, medical appointments and other appointments; 417 received food stamps and food assistance; 705 households avoided eviction and homelessness. The emergency fund is used when no other resource is available and helps with rental security deposits, emergency fuel, prescription co-payments, work clothing, and other essential needs.
As community resources shrink and traditional resources are reduced, CCN relies more on the emergency fund to prevent hunger, homelessness and other crises that affect people in poverty on a regular basis. Please consider a gift to CCN by designating your donation to the Emergency Fund. You can go to SCAP’s website to donate (designate CCN), or send a check payable to Catholic Charities – CCN Emergency Fund, at 41 N. Main Avenue, Albany, NY 12203.
If you or your organization would like a CCN presentation, please email email@example.com. We look forward to working with you to spread the word about CCN, its partners and the good work being done collaboratively to serve people in need in our community.